Customer Deliverable Management
With customer expectations constantly evolving, processes changing and
businesses forever struggling to adapt, ROOK Connect is the preferred
platform for tracking, monitoring and setting customer preferences. Give
your customers and your team the digital experience needed to maximize
revenues.
Streamlined Communication:
Communication essentials can be different for every business. That’s why
ROOK Connect comes stacked with configurable communication solutions that
you can apply as you see fit. From instant messaging, to email, texting
and live communication boards, ROOK Connect ensures live real-time
communication is always at your fingertips.
Quality Standards:
ROOK Connect works with businesses so they can track and monitor all
quality standards they deem essential. With settings per organization,
department, staff, vendor and customer, ROOK Connect provides the
visibility and accountability needed to ensure all requirements are met.
Real-Time Reporting & Knowledge:
Tired of going through multiple Excel spreadsheets, different software
platforms or even paying countless people to gather information to get the
reporting you’re after? With ROOK Connect, everyone works in one platform,
providing real-time reporting and data analytics, eliminating wasted time.
Accountability
ROOK Connect ensures visibility, providing real-time information on what’s
planned, what’s being actioned and what’s been completed. Tracking
performance enhances your ability to adapt, showing what tools may be
needed to increase efficiency and maximize revenues. Stop guessing where
you need to be proactive; know with ROOK Connect.
Strategic Efficiencies
It isn’t always known to businesses where and how they capitalize on
digital tools; that’s where the ROOK Connect Team comes in. Our
implementation team will review your requirements, mapping out a strategy
that outlines the specific functionality your business can take advantage
of and how it will impact your business.
Cost vs. Profit Analysis:
Having real-time information and reporting not only empowers you to know
what is happening as it happens; it allows you to make better, more
informed decisions. With real-time access to accounting and historical
data, and the analytic power of ROOK Connect behind your business, you’ll
never guess again.
Performance Management
ROOK Connect maximizes visibility, empowering businesses to track and
monitor not only the activities being performed; but how they’re being
performed and how they’re being delivered to customers. With the ability
to report based on the organization, departments, staff, vendors and
customers, ROOK Connect ensures that your business is operating the way
you want.
Flexibility
Transparency
Visibility
Accountability
Reporting
