SES ROOK iOS App How To Guide

Download The App

Download The App

  • Open the App Store
  • Tap on the Search icon
  • Search for ses rook in the search bar
  • On the SES ROOK – Supply Chain Mgmt app tap the Get button to download the app

Login To The App

Login To The App

  • Open the downloaded app
  • The app will alert to enable notifications. Tap Allow
Apple_Enable_Location
Apple_Enable_Location
  • Enter your Username and Password. If you wish the app to remember your login credentials, tap on Remember Me checkbox
  • Tap on the blue Login button to log in
  • The app will alert to enable Location access. Tap Allow While Using App
    • This alert may not display if location access is already provided
  • Then tap Change to Always Allow
    • The app will not function properly without this permission

Select Equipment

Select Equipment

  • Select the Truck and the Trailer

Create Work Orders

Create Work Orders

  • To start a Work Order, tap the Scan QR Code button
  • The app will alert to enable camera access. Tap Allow
  • Scan the QR code for the Origin
  • If the QR code is valid, it will create a Work Order

Work Order View

Work Order View

  • Tap the eyeball icon next to the Status to see what each status represents
  • Tap the Upload Images button to add images to the Work Order
    • Select if you are taking a photo or uploading from photos in the phone
    • One a photo is taken from the camera or selected from photos in the phone, tab the Upload button
    • Once the first image is uploaded, the Upload Images button border will turn green
  • Tap the Notes button to add notes to the Work Order
  • Tap the Extra Billing button add Extra Billing to the Work Order

Complete The Work Order

Complete The Work Order

  • Once at the Destination, tap the Scan Destination QR Code button
  • Scan the QR code for the Destination
  • If the QR code is valid, it will close the Work Order and take you to the home screen

End Day

End Day

  • To end the day, tap on the End Day button
  • This will not log you out from the app
  • This will stop location access
  • You will remain logged in

Log Out From The App

  • Tap the logout icon (door) on the top right
  • The app will alert for confirmation. Tap OK to logout or Cancel to remain in the app
  • This will stop location access
  • This will end your day automatically
  • To use the app again, you will need to log in

Bad Actor Flagging

  • ‘Bad Actor’ flags are added to Driver Profiles and Work Orders when the process outlined above is not followed
  • Below is a full list of all possible scenarios where a ‘Bad Actor’ flag would be triggered:
  • GPS was not tracked throughout the time that the Work Order was actively tracking time for the Driver
    • This will occur if the driver turns off their GPS tracking mid-WO
    • Flag labelled ‘No GPS Tracked, This May Affect Compensation’ will be added to the Work Order
  • If the Scanned Destination (Sahara) is not allowed for the current Project – flagged as Bad Actor
    • This will occur if the incorrect destination (Sahara) QR Code is scanned
    • Flag labelled ‘Wrong Project Sahara’ will be added to the Work Order
  • If the timer is left running on a Work Order for over a configured amount of time at a single status (not currently configured, as this would affect all Work Orders, not just the new app) – flagged as Bad Actor
    • This will occur if a driver does not log out of the App at the end of a day, or does not scan the destination (Sahara) QR Code at the destination
    • Flag labelled ‘Auto Logged Out, Failed to Scan Destination QR Code, This May Affect Compensation’ will be added to the Work Order
  • Speeding in a GeoFence, this can be set per GeoFence – Flagged as Bad Actor
    • This will occur if driver is speeding within a set Geofence
    • Flag labelled ‘Exceeded Speed Limit, This May Affect Your Compensation’ will be added to the Work Order
  • No QR Code Scanned
    • This will occur in the event that a Work Order QR Code is not scanned
    • Flag Labelled ‘No QR Code Scanned’ will be added to the Work Order

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