WHAT’S NEW IN ROOK CONNECT – TICKET STYLING
Improvements to the Admin Review in ROOK Connect Software This new styling configuration will show the View Eyeball Icon next to the Ticket Number – This also works with Field Tickets, Activities & Events. This new configuration that will allow the Summary Icon (from its own column) to be added to the function column outside the…
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How to Guide: Newsletter
Are Newsletters Good for Your Business? A newsletter is a tool used to communicate regularly with your customers and/or potential customers – from a subscribed email list. By delivering the information you want directly into their emails, you ensure that you’re getting their attention on the topics you want them to know about. Most businesses…
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WHAT’S NEW IN ROOK CONNECT – ARCHIVE TILE
by: Dulce Herbst-Aylesworth Improvements to the Archive Tile in ROOK Connect Software To allow for better organization of the archived/completed tickets, we have added new functionality which makes all archived tickets organized by year. To see this new update: Access the Archive tile. On the left side, click on the Tickets tab. It will open…
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