ROOK Connect Software simplifies and optimizes every stage of the dispatch and delivery process by uniting your operations under a single, fully configurable platform. Designed to handle even the most complex logistics challenges, ROOK Connect empowers businesses with tools to coordinate, automate, and oversee warehousing, transportation, routing, scheduling, and the full execution of goods from origin to end-point, all in real-time. With lean workflow configurations and built-in Customer Relationship Management (CRM) tools, the platform ensures every task, delivery, and communication is tracked, documented, and reported, eliminating gaps and boosting accountability. Whether you’re managing internal fleets or coordinating with third-party carriers, ROOK Connect ensures all moving parts of your business work together, streamlining communication, reducing delivery errors, and elevating customer satisfaction. This end-to-end visibility provides businesses with the power to proactively adapt, make data-driven decisions, and operate more profitably while delivering an exceptional service experience. Take the guesswork out of dispatching with ROOK Connect, your digital command center for precision-driven logistics.
With ROOK Connect, every interaction is an opportunity to exceed expectations and build long-term customer loyalty. By providing your team with real-time updates, GPS tracking, automated notifications, and digital proof of delivery, ROOK Connect ensures your customers are always informed, engaged, and confident in your service. Custom-branded portals and communication tools allow you to deliver a personalized, transparent experience, turning routine deliveries into memorable moments of value. From scheduling and dispatch to arrival and confirmation, ROOK Connect empowers your business to offer dependable, consistent, and trackable service that customers can rely on. With advanced CRM integration, your team can anticipate customer needs, respond faster, and resolve issues before they arise, ensuring that every touchpoint builds trust and reinforces your brand’s reliability. ROOK Connect doesn’t just help you deliver products, it helps you deliver excellence.
Empower your business with ROOK Connect’s robust online and offline app capabilities, delivering uninterrupted access to essential tools, communication, and real-time data, no matter where your team is. Our fully integrated ERP system bridges field operations with office processes, ensuring your staff, contractors, and customers stay connected through centralized digital workflows. With streamlined communication channels, live updates, GPS tracking, and mobile-friendly interfaces, ROOK Connect keeps your entire operation informed and aligned, even in remote or low-connectivity environments. Eliminate delays caused by information silos and manual processes, and instead gain instant access to performance dashboards, actionable reporting, and task-specific updates across all departments. With ROOK Connect, your team has the visibility, mobility, and control they need to drive efficiency, reduce response times, and deliver exceptional customer experiences. Reimagine productivity with a platform designed to unify communication and maximize operational awareness from the ground up.
Customer Relationship Mgmt. (CRM)
Lead Nurturing & Follow Ups
Activity Tracking & Scheduling
Customer Portals & Remote Logins
Task Mgmt. & Content Distribution
Quoting & Bidding Templates
Sales Orders & Remote Tracking
Online/Website Quotes & Stores
Cost Structuring & Analysis
Rate Card Comparing & Analysis
Scrum Transparency Boards
Customer Orders & Case Files
Field Services & Site Mgmt.
Financial Reporting & Cost Analysis
Balance Sheets & Live Reporting
Projections, Budgeting & Forecasting
Milestone Tracking & Scheduling
Resource Balance Sheets
Asset Balance Sheets
Key Performance Tracking (KPI’s)
Staff & Contractors
Vendors & Suppliers
Procurement & PO’s
HR, Certifications & Safety
Rate Cards & Payout Sheets
Equipment & Logistics
Inventory & Warehousing
Bill Of Material (BOM) & Assembly
Scrum Live Visibility Boards
Scheduling, Routing & Mapping
Ticketing & Work Orders
Tasks & Checklists
Auto Fill Forms & Customer Logins
Live Communication Boards
Timesheets & Billing Sheets
Assets & Liabilities
Revenue & Expenses
Chart of Accounts
Balance Sheets
Income Statements
Automatically assigns jobs based on availability, skillset, and proximity, streamlining operations and eliminating dispatch delays.
Track vehicles, assets, and teams with precision and get instant alerts when zones are entered or exited, ensuring accountability and control.
Optimizes routes in real time based on traffic, location, road bans, and priority, cutting travel time and maximizing daily job capacity.
Keep customers informed with real-time updates on job status, ETAs, and completions—automatically delivered via SMS, email, or push.
Create, dispatch, and complete digital work orders from anywhere, connecting field data directly to your back office in real time.
Seamlessly onboard, monitor, and manage third-party carriers with automated processes and centralized communication.
Automatically calculate carrier capacity, availability, and load progress—reducing bottlenecks and increasing load efficiency.
Get a real-time snapshot of every day’s dispatch schedule, completed jobs, outstanding tasks, and resource availability.
Manage changing priorities with flexible drag-and-drop scheduling tools, keeping your dispatch board in sync and under control.
View active jobs, routes, and teams on a dynamic map, giving dispatchers the visual tools they need to make real-time decisions.
Live, automated manifests, and maps, with complete pickup and drop-off details, simplifying coordination and record-keeping.
Create work orders instantly from incoming requests or triggers, automating your intake process from start to finish.
Monitor all field activity on a live map with route playback, enhancing accountability, safety, and historical analysis.
Capture job data and complete workflows even without signal, seamless offline syncing ensures nothing is lost.
Track KPIs like response times, route efficiency, and delivery performance, transforming data into actionable insights.
Empower carriers with self-serve portals and bidding boards, streamlining communication, pricing, and job acceptance.
Track the location, usage, condition, and maintenance of all equipment, protecting your investments and preventing costly downtime.
Post available jobs in real time for carriers to bid on, driving competitive pricing and faster job fulfillment.
Leverage AI to forecast demand, optimize scheduling, and detect operational inefficiencies, turning automation into your competitive edge.
Connect seamlessly with your existing systems and partners using powerful, flexible APIs, ensuring smooth data flow across your tech stack.
ROOK Connect is more than just a route optimization tool and dispatching software; it’s an analytic engine that enhances your ability to perform.
ROOK Connect streamlines logistics with advanced scheduling, real-time routing, and delivery optimization tools that reduce costs and improve on-time performance. As a fully integrated CRM and ERP solution, ROOK Connect goes beyond basic delivery apps, offering complete end-to-end dispatch and logistics management. With real-time visibility, live updates, and detailed analytics, your team can plan, adjust, and execute with precision. Make smarter decisions, enhance service, and stay ahead of the competition. ROOK Connect empowers your business to automate dispatch workflows, adapt to changing conditions instantly, and deliver a seamless customer experience from start to finish.
ROOK Connect not only empowers customers with remote ordering systems/drivers and third parties with billing settlements; we also provide real-time access and visibility on all inventory and products en route.
With capacity modeling for all trucks, configurable and customizable customer logins, direct chat systems for drivers and real-time supply chain visibility, utilizing ROOK Connect provides an offering that surpasses all other software. Get your business connected beyond simple routing with ROOK Connect unique capabilities, features and user experiences. Making business simple and more profitable is just what we do.
Do you know all the products you’re delivering? Can you track, report and manage products by weight, count and capacity? With ROOK Connect, there’s no limit to the reporting and product management features that your business can take advantage of or offer your customers.
Automation and business efficiency is what we do. With the ability to manage all your offerings through one secure, easy-to-use Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Software, your business can not only track revenue; but learn where and how to perform better. ROOK Connect was designed to manage all aspects of your business, streamlining operations and making efficiency a priority. ROOK Connect is a revenue-enhancing product.
Going beyond just onsite photos and digital signatures, ROOK Connect ensures you can collect real data from your current and future potential customers.
Empowering your business with real analytics is just the start of what we offer. Providing the ability to grow, improve your offerings to customers, streamline your day-to-day operations and enhance revenues is truly what ROOK Connect is selling. The power of analytics with the strategic capabilities and know-how for your business to best capitalize on them. ROOK Connect helps businesses operate at a whole new level, ensuring you evolve by capitalizing on technology.
ROOK Connect simplifies and centralizes all aspects of warehousing, inventory tracking, and shipping documentation through one integrated platform, eliminating manual processes and increasing operational accuracy. With real-time inventory control, automated stock adjustments, and barcode scanning tools, businesses can confidently manage stock levels, track product movement, and reduce shrinkage. Our software generates accurate manifests and digital Bills of Lading (BOLs) instantly, ensuring every shipment is properly documented, traceable, and compliant with industry standards. Whether you’re managing multiple warehouses or high-volume shipments, ROOK Connect connects every step of the process, linking inventory to dispatch, logistics, and delivery for complete supply chain visibility. Increase efficiency, reduce delays, and gain control over every item from storage to final destination.
ROOK Connect Software delivers more than just a suite of features—it provides a complete business enablement platform designed to drive efficiency, accountability, and performance across your entire organization. From intelligent estimating, real-time project tracking, and advanced scheduling to customer portals, compliance automation, asset management, and integrated CRM/ERP/BI functionality, every tool is designed with your success in mind. These aren't just add-ons; they're purpose-built applications that align with your workflows, optimize your processes, and give every department, from sales and service to operations and finance, the functionality they need to thrive. Whether you're automating daily tasks, analyzing real-time business intelligence, or streamlining cross-functional collaboration, ROOK Connect gives you the power to scale with confidence and lead with precision.
At the heart of ROOK Connect Software is the power to connect, not just your teams, departments, and workflows, but the entire ecosystem of tools your business depends on. Engineered with robust Application Programming Interface (API) and File Transfer Protocol (FTP) capabilities, ROOK Connect enables seamless data exchange and operational synchronization with third-party platforms, software tools, and external systems. Whether you're working with direct API integrations, secure FTP tunnels, automated import/export features, or leveraging middleware, ROOK Connect ensures your business processes are fully aligned and communicating in real-time. Built for flexibility and scalability, our platform is designed to break down barriers between systems, unify operations across divisions, and provide a single source of truth, ensuring your data, teams, and tools are always in sync. No matter how complex your environment, ROOK Connect delivers the connectivity your business needs to operate with clarity, speed, and confidence.
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