Service Contractors

Service Software That Helps Businesses

Maximize Revenue & Increase Operational Efficiency

Customer
Service
Your Way

Easy To Use
Process
Management
Software

Reporting &
Analytics
That Empower
Businesses

Digital Workflows Designed To Provide Your Business
With The Operational Tools Needed For Success

Planning Service Execution CRM ERP Analytics
Guy smiling holding documents

Customer Experiences
That Increase Revenue

Service, Support, Maintain & Retain Customers

Focus your business on tools that engage customers, empower them to
easily access your business and provide customer engagement. Our
tools are designed to simplify processes, maximize customer
experiences and position your company as the ultimate
resource. With ROOK Connect customer-centric tools, your
team will increase visibility and provide the most optimal
customer experience sure to impress.

Focus your business on tools that engage customers, empower them to easily access your business and provide customer engagement. Our tools are designed to simplify processes, maximize customer experiences and position your company as the ultimate resource. With ROOK Connect customer-centric tools, your team will increase visibility and provide the most optimal customer experience sure to impress.

Service Requests

Through customer logins, website portals, call centers, and import and export options, ROOK Connect ensures you can bring in business easier.

Dispatching

With easy to use, automated scheduling tools, routing, time window assessments and real-time communication, ROOK Connect makes managing your business easier.

Live Map GPS

Real-time notifications and alerts that empower customers to see you en route as you’re on your way. Service done right!

Jobs, Ticketing & WO

essential information, easy to use digital forms, site photos and customer digital signatures that make process management easy.

Onsite Payments

Collect payments, automate compensation reporting and gain real-time access to your financials.

Service Records

Get first-hand knowledge and detailed reporting on how your business is performing, from point of contact all the way through to execution.

  • Rook checkmark Staff Star Ratings
  • Rook checkmark Rewards Programs
  • Rook checkmark Service Plans
  • Rook checkmark Maintenance Plans
  • Rook checkmark Proposal Tools
  • Rook checkmark Automated Reminders
  • Rook checkmark Retention Tools
  • Rook checkmark Staff Star Ratings
  • Rook checkmark Rewards Programs
  • Rook checkmark Service Plans
  • Rook checkmark Maintenance Plans
  • Rook checkmark Proposal Tools
  • Rook checkmark Automated Reminders
  • Rook checkmark Retention Tools

Connect Your Service Technicians With Modern Tools Designed For Success

Take the complications out of day to day management, and ensure your team has the real-time tools and access needed to be successful.

Eliminate Unnecessary Redundancies

Stop relying on paper, gain instant access to essential information and ensure your team knows exactly what’s going on.

Reduce Errors

Digital workflows empower staff to complete forms properly the first time. Faster, easier and done right the first time.

Get Connected

Get instant access to what’s needed and add a whole new level of transparency in the office, onsite and with customers.

Business Process Automation

ROOK Connect brings transparency to all operations, empowering your business with the real-time visibility needed to maximize revenues. Ensure your team is following your standards, improve customer outcomes and ensure you’re in the know on all your business affairs.

Accelerate Your Growth

Streamline your business workflows, mitigate unknowns and centralize the management of your business with ROOK Connect software. With the ability to grow with your business, apply territories, manage third parties, franchising, licensing and provide business-enhancing reporting, ROOK Connect helps owners take their business to the next level.

Advanced
Reporting

Key Performance
Tracking

Success
Measurements

Data Visualization

Make data-driven decisions – don’t assume where your business is financially, know every detail. With productivity tracking, customer experience reporting and real-time profit and loss analytics, there’s no question you’ll know the facts.

Configurable Dashboards

Easy to Use Interface

ROOK CONNECT Relative Industries

  • Cleaning Services
  • Commercial Services & Maintenance
  • Contracting
  • Franchise Support & Management
  • IT Services
  • Waste Management
  • Home & Commercial Installations
  • Home Delivery
  • HVAC Install & Services
  • Plumbing
  • Residential Service/Maintenance
  • Electrical
  • Chimney Sweeps
  • Locksmiths

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