With built-in Customer Relationship Management, ROOK Connect ensures that your team has start to finish visibility on all customer aspects. With precision scheduling, automated purchase orders and direct delivery options, your business is two clicks away from any essential data required.
Tired of fumbling around trying to generate reports? Get essential decision-making reporting as it happens with ROOK Connect real-time reporting infrastructure. Our auto report generator and email application systems ensure you’re always in the know and alerted.
Enhanced Customer Experience
Empower your team on the floor with real-time access to all details on every product. With floor touch screens, kiosks, desktop, tablet, mobile and scanning systems, your team just needs to access the inventory, and essentials including an accurate inventory will be instantly at their fingertips.
With search and find customer history, ROOK Connect empowers staff with access to all essential details. We provide complete visibility on order expectations, inventory and warehousing, all the way through to customer delivery. With the right security, your staff can have instant access to all customers and customer order details needed to provide the best service.
Remove the guesswork from your processes with ROOK Connect real-time tracking and monitoring. Engage customers with GPS driver alters and gather essential information from your customer onsite. Empower your team and improve customer experiences, driving long-term relationships.
Start to finish delivery software that ensures your team and the customer are always on the same page
Onsite work orders that eliminate redundancies, reduce errors, take payment and collect essential site information
ROOK Connect Application Program Interface (API) and File Transfer Protocol (FTP) systems allow our software to seamlessly connect with others. With integrations, partners, API's, FTP's, tunnels and import/export features, there's a variety of ways that ROOK Connect can support your business interfacing with third parties.
ROOK Connect is committed to the health and safety of our employees and customers, and we are following all provincial and federal guidelines and precautions to keep everyone safe.
We are open for business and are fully supporting all of our customers both with implementation and support. Please let us know how we can help you – we’re here for you.
